Frequently Asked Questions

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Frequently Asked Questions

What is Angel Food Ministries?
Angel Food Ministries is a non-profit, non-denominational organization dedicated to providing grocery relief to communities throughout the United States. Angel Food Ministries works through churches and community organizations in over 32 states, providing food to over 500,000 families. Angel Food Ministries is based in Monroe, Georgia and has been in operation since 1994. For more information, visit www.angelfoodministries.org.

Who qualifies for Angel Food Ministries?
Everyone qualifies. There are no applications or qualifications to order Angel Food. No income requirements. No background checks. If you eat, you qualify.

Where does the food come from?
Angel Food Ministries’ food is “restaurant grade” meats, frozen vegetables, fruit, dairy products, grains, desserts, etc. The food is acquired through Angel Food’s involvement with only the best producers and vendors of high quality, “name brand” foods. The food is all the same high quality one would purchase at a grocery store. There are no second-hand items, no damaged or out-dated goods, no dented cans without labels, no day-old breads and no produce that is almost too ripe. Angel Food Ministries, in Monroe, Georgia, purchases the Angel Food for the program and then transports it across the country in refrigerated trucks.

How much food do I get?
Angel Food offers several different boxes of food. The “basic unit” is a medium-sized box of food which weighs approximately 20-25 pounds and consists of 16-18 items, including frozen meats, frozen vegetables, fruits, dairy products, grains and desserts. This “basic unit” can generally assist in feeding a family of four for about a week or a single senior citizen for almost a month. Once you order the “basic unit,” you are then eligible to order one or more of several “special” boxes of food. “Special” boxes can include several pounds of various meats, full meals, etc. Usually there are three different “special” boxes available each month.

What exactly is included in a “regular box” of food?
Below is an example of a previous menu for a “regular box” of food:

What exactly is included in a “special” box?
Below are some examples of “special” boxes from previous menus:

How many units can I order?
There is no limit to the number of “regular boxes”, "senior boxes", or “special” boxes you can purchase. You MUST order at least one (1) regular box OR one (1) senior box to be able to buy a special. There is no limit to the number of specials you can buy once you have ordered one (1) regular box OR one (1) senior box.  

How much does the food cost?
Each “regular food box” costs $30 and consists of approximately 20-25 pounds of food. A senior food box costs $25. A “special” box costs $14-$24 and consists of several pounds of various meats or several meals.

Can I buy a box of Angel Food for someone else?
Absolutely. Please just note on the order form if someone different from you will be picking up the food on distribution day and make sure they have the recipt with them.

How do I pay for the food?
Food can be paid for with cash, a money order, a certified bank check or food stamps. Credit and Debit cards accepted online only. Sorry, No personal checks. Orders may be placed in person, see our schedule page for order dates and times or contact your local Angel Food site for more information. Orders and payments can be mailed but MUST be received no later than the scheduled cut off date and MUST be mailed to the location at which you intend to pick up your food. Late orders cannot be accepted. Please note that Food Stamp Orders must be placed in person during the scheduled order times.

Food MUST be picked up at the location it was ordered. If you order in Binghamton - Pickup is in Binghamton. If you order in Owego - Pickup is in Owego. And likewise for all other ordering locations.

What if I don’t have enough money on my Food Stamp Card?
If you don’t have enough money on your Food Stamp Card to pay for the food, you many use what is left on your food stamp card and then pay the remainder due in cash. Food Stamps are only accepted in person at the scheduled order dates and times.

How much is the food worth?
The average retail value of a “regular box” of food is $60. Comparison shopping has been done across the country in various communities using a wide range of retail grocery stores; the same food costs between $42 and $78. 

Do I need to bring anything with me on food distribution day?
Yes, You MUST bring your receipt. Also please bring a large-sized box, cooler or laundry basket to pick-up your food. 

Where do I pick up my food?
Angel Food will be distributed once a month at locations across our region. Contact your local ordering site for directions to their pickup location. In most cases there will be a parking attendant available to direct you and answer any questions when you arrive for your food. Please remember to bring a large-sized box, cooler or laundry basket to pick-up the food.

When do I pick up my food?
Angel Food will be distributed once per month on the second or third Saturday.

What if I am unable to pick up my food on distribution day?
You may arrange for a friend, neighbor or relative to pick up your food. They MUST have your receipt and a note to the same. All food MUST be picked up no later than the close of distribution.

What happens to my food if I don’t pick it up?
If you (or the person you’ve chosen) do not pick up your food by the close of distribution, your food will be considered as a donation to help someone in need. There are NO refunds or credits.

What happens in the case of inclimate weather?
Under most circumstances, Angel Food Ministries will be able to distribute the food. In the case of a blizzard or extreme weather condition, please listen to your local news stations for an announcement of cancellation. When in doubt, call your local Angel Food site for updated information.

What happens if the truck transporting Angel Food breaks down or is delayed?
It is highly unlikely for the Angel Food Ministries truck to be delayed or canceled. The truck drivers are under strict schedules with high penalties for delay. However, in the unlikely event of a delay, we will attempt to contact you.

Does Angel Food Ministries really help the needy in our community?
Yes. Angel Food Ministries does help the needy in our community in several ways. First, a person can use Food Stamps to pay for the nutritious food. Second, someone else can buy the food and donate it to a family/person in need. Third, the food is very high-quality and valued at around $60, even though the food only costs $30. This high-quality, low-cost food stretches a person’s grocery dollars. And finally, during the food distribution there will be an opportunity for prayer requests and fellowship; this will help to meet the needy person’s spiritual needs as well as his/her basic needs.